FAQs

MATERIALS, INSTALLATION & CARE

Our wallpaper is designed to be easy to install and most of our customers do it themselves. Technically, it’s more of a ‘do it with a friend’ project as we do recommend that two people install the wallpaper together for best results. For full details, check out our Installing Your Wallpaper page or watch our Instructional How-To Video.

Yes, absolutely! We know you’re eager to get that stunning wallpaper installed but don’t skip or rush this step. Proper wall preparation is key to getting great results! Correct preparation will not only make for an easier installation but will also ensure your wallpaper will adhere properly to the wall. For full details, check out our Installing Your Wallpaper page.

That’s a hard question to answer. It completely depends on the size of your wall. However, it shouldn’t take more than a couple of hours for a standard wall, assuming the preparation of the wall was done in advance.

Absolutely! The panels are designed to overlap by ½”. Align each panel by matching up the image to the previously installed panel, working your way from top to bottom. If you’re having difficulty aligning the image, gently remove the panel, reposition and try again.

It certainly does! Our wallpaper will arrive in equally sized panels and numbered sequentially, from left to right. The length of each panel will match the height you have requested for your wallpaper. Please contact our team if you have any special requirements.

You can clean your wallpaper by simply wiping it down with a clean sponge and warm water. But be sure not to use too much elbow grease – a gentle wipe with a damp sponge is all that is required. Do not use any chemicals or harsh detergents on your wallpaper.

There are a few tools required to install your wallpaper, but the good news is – you likely already have the majority of them laying around the house. Any items you don’t happen to have on hand can easily be found at your local home improvement store. To install your wallpaper, the following will be required: measuring tape, pencil, level, exacto knife, squeegee (supplied), step ladder, and a clean cloth or sponge. For full details, check out our Installing Your Wallpaper page.

No, messy wallpaper paste will not be required to install your wallpaper. Our wallpaper comes pre-pasted with a peel and stick adhesive backing, making for a tidy, easy application.

We certainly hope not! Our wallpaper materials are specifically designed to not damage your wall upon removal, assuming that the wall was properly prepared prior to installation and the guidelines for removal were followed.

That’s hard to predict! With proper preparation, installation and care, the average wallpaper will last for years to come. However, the lifespan of your wallpaper will depend heavily on the environment it is installed in. If your wallpaper is in a high traffic area such as a hallway, or in a room where there may be a lot of moisture such as a bathroom or kitchen, it may have a shorter lifespan than one that was installed as an accent wall in your bedroom, for example.

ORDERING, SHIPPING & RETURNS

We accept Visa, MasterCard and American Express.

Wallpaper: We offer FREE shipping on all wallpaper orders.

ChromaLuxe: For orders under $149, we offer a flat rate of $19.99. For orders over $150, we offer FREE shipping.*
*Exceptions apply for oversized ChromaLuxe prints.

We’re delighted to offer ground shipping across Canada. If you require shipping outside of Canada, please feel free to contact our team and we will do our best to help.

Absolutely! During the checkout process, you can opt to have your wallpaper delivered to an alternative address.

Our wallpaper is made to order especially for you and typically ships within 7 – 10 business days.

Once your wallpaper has been printed, packaged with care and dispatched to our courier, you will receive an email notification with a tracking number confirming that your order has been shipped.

Yes, absolutely! Our top priority is you – our valued customer! We want you to be completely happy with your WallSizzle experience and the custom wallpaper we provide. We stand by our world-class products enthusiastically and wholeheartedly, and strive to provide a quality product that exceeds your expectations. If you are not 100% satisfied with the quality of your wallpaper, we will fix it – it’s as simple as that! For full details and conditions, please visit our 100% Quality Guarantee page.

All of our wallpaper is made to order and thoroughly inspected with your excitement in mind before sending them on their way. However, we are only human and accidents can happen! If you receive wallpaper that is damaged or incorrect, you can return it for a refund or replacement, free of charge. For full details, check out our Returns & Exchanges Page.