Wallpaper

MATERIALS, INSTALLATION & CARE

Is wallpaper actually DIY or will I need to hire a professional to install it?

Our wallpaper is designed to be easy to install and most of our customers do it themselves. However, we recommend it as a 'do it with a friend' project for best results. For complete details, check out our Installing Your Wallpaper page or watch our Instructional How-To Video.

Do I need to prepare my wall before installing my wallpaper?

Absolutely! We know you’re eager to get your stunning wallpaper installed but don’t skip or rush this step. Proper wall preparation is key to getting great results! It not only simplifies installation but also ensures your wallpaper adheres properly. For complete details, check out our Preparing Your Wall page.

How long will it take me to install my wallpaper?

It completely depends on the size of your wall. However, it shouldn’t take more than a couple of hours for a standard wall, assuming the preparation of the wall was done in advance.

Should I overlap my wallpaper panels when I am installing?

Absolutely! The panels are designed to overlap by ½”. Align each panel by matching up the image to the previously installed panel, working your way from top to bottom. If you’re having difficulty aligning the pattern, gently remove the panel, reposition and try again.

Does the wallpaper come in panels?

It certainly does! Our wallpaper comes in equally sized panels corresponding to the quantity you've ordered. The length of each panel will match the height you have requested. Please contact our team if you have any special requirements.

How do I clean my wallpaper?

To clean your wallpaper, simply wipe it down with a clean sponge and warm water. Use a gentle touch - no need for vigorous scrubbing. Avoid using any chemicals or harsh detergents.

What tools will I need to install my wallpaper?

A few tools are needed to install your wallpaper, but the good news is you probably already have most of them at home. Any missing items can be easily found at your local home improvement store. You will need: a measuring tape, pencil, level, utility knife, squeegee (supplied), step ladder, and a clean cloth or sponge. For complete details, visit our Installing Your Wallpaper page.

Will my wallpaper require wallpaper paste similar to what’s used on traditional wallpaper?

No, you won’t need messy wallpaper paste to install your wallpaper. Our wallpaper comes pre-pasted with a peel and stick adhesive backing, making for a tidy, easy application.

Will my wall be damaged when I remove the wallpaper to redecorate?

Certainly not! Our wallpaper materials are specifically designed to not damage your wall upon removal, provided the wall was properly prepared prior to installation and the guidelines for removal were followed.

How long will my wallpaper last?

With proper preparation, installation and care, wallpaper can last for years to come. However, the lifespan of your wallpaper will depend on the environment. If your wallpaper is in a high traffic area like a hallway, or in a room where there may be a lot of moisture, like a bathroom or kitchen, it may have a shorter lifespan than one that was installed as an accent wall in your bedroom.

Chromaluxe

MATERIALS, INSTALLATION & CARE

What is ChromaLuxe?

ChromaLuxe offers a transformative solution to elevate your living space with unparalleled colour vibrancy and intricate detail. By infusing images directly onto specially coated metal sheets through a unique dye sublimation process, ChromaLuxe delivers a stunning visual impact with its sleek, modern aesthetic, while safeguarding against fading, moisture, and scratches.

What ChromaLuxe sizes are available?

We offer a range of preset sizes to choose from, and we can also accommodate custom sizes. Please contact our team for custom sizing.

What file formats are accepted for image uploads?

For ChromaLuxe images, we accept: JPEG (.jpg, .jpeg), PNG (.png), TIFF (.tif, .tiff), and PDF (.pdf).

Do ChromaLuxe prints need to be framed under glass?

They don’t! The beauty of ChromaLuxe’s unique coating allows prints to be displayed without the need for glass. ChromaLuxe metal prints are scratch-resistant, waterproof, and easy to clean. Each ChromaLuxe print comes ready to hang with a floating frame mounted on the back for easy installation.

How do I care for my ChromaLuxe print?

ChromaLuxe prints are easy to clean. Simply use a cloth and any all-purpose household cleaner. You can spray the cleaner directly on the surface of the print and then wipe it with a cloth as needed.

How long will ChromaLuxe prints last?

ChromaLuxe prints are known for their exceptional durability and longevity. When properly cared for and displayed indoors, they can last for generations, maintaining their vibrancy and clarity for many years to come.

Can ChromaLuxe prints be used outdoors?

We do not recommend ChromaLuxe metal prints for permanent outdoor display. While they are durable and resistant to scratching, water, and fading, prolonged exposure to outdoor elements such as UV radiation, moisture, and temperature fluctuations can affect their longevity and appearance.

What is the best way to hang ChromaLuxe prints?

Each ChromaLuxe print is equipped with a floating frame on the back, making it easy to hang and install.

Wallpaper & ChromaLuxe

ORDERING, SHIPPING & RETURNS

What payment methods do you accept?

We accept Visa, MasterCard, American Express, Interac, Apple Pay, and Google Pay.

How much is shipping?

Wallpaper: Enjoy FREE shipping on wallpaper orders over $250! For orders under $249, we offer a flat rate of $24.99.

ChromaLuxe: Shipping rates for ChromaLuxe prints are calculated at checkout based on the size and quantity of your prints.

Where do you ship to?

We offer shipping across Canada and the USA*. If you require shipping to another country, please contact our team, and we’ll be happy to assist you!

Customs Duties and Taxes:

*Please note that orders shipped to the USA may incur import duties, taxes, and fees, which are the responsibility of the recipient. By placing an order, you agree to pay these charges.

Can I ship to an address different from my billing address?

Absolutely! During the checkout process, you can opt to have your order delivered to an alternative address.

How long will it take for my wallpaper to ship?

Our wallpaper and ChromaLuxe prints are made to order especially for you and typically ship within 7 to 10 business days.

How do I know when my order has shipped?

Once your order has been produced, packaged with care, and dispatched to our courier, you will receive an email notification with a tracking number confirming that your order has been shipped.

Do you offer a satisfaction guarantee?

Absolutely! Our top priority is you – our valued customer! We want you to be completely happy with your WallSizzle experience and the custom wallpaper and ChromaLuxe prints we provide. We stand by our world-class products enthusiastically and wholeheartedly, and strive to provide quality products that exceed your expectations. If you are not 100% satisfied with the quality of your order, we will fix it – it’s as simple as that! For complete details and conditions, please visit our Return Policy page.

What is WallSizzle's return policy?

All of our wallpaper is made to order and thoroughly inspected with your excitement in mind before sending them on their way. However, we are only human and accidents can happen! If you receive a product that is damaged or incorrect, you can return it for a refund or replacement, free of charge. For full details, check out our Return Policy Page.

Have a question that wasn’t answered in our FAQs? Feel free to drop us a line.